News Flash

Public Notices/Alerts

Posted on: November 19, 2020

Utility Bill Updates

Utility Billing Updates

1. Penalties: Penalties have been reinstated as of February 1, 2021. Penalties are applied the day after the due date printed on your utility bill. Penalties are 10% of your most recent quarterly bill balance. (You are still responsible for your bill even if it is lost in the mail). 

2. Payment Arrangements: Payment arrangements do not exempt you from a penalty fee being applied to your account. You can set up a payment arrangement so it can be noted on your utility account for record keeping purposes. 

3. Shut Offs: Shut Offs are still suspended at this time. Your account is not in danger of being shut off if the balance is not paid. The red Shut Off notices are not being mailed out. 

4. Final Utility Bills: If you need a final bill, you can email adietz@cityofnewbaltimore.org, or call Angela at 586-716-7631. Please be patient and allow us time to get the final reading and the bill processed; we will get the final bill to you as soon as possible, which can take a couple days. We will need the following information:

  1. Property address
  2. Date needed on final bill
  3. Where you would like final bill sent (email or mail)

5. Payments: There are several ways to make payments on your utility bill at this time:

  1. Cash - If you need to make a cash payment, please ring the doorbell at City Hall and we will process your payment and give you a receipt. 
  2. Drop box - We have 3 drop boxes at City Hall that are checked several times a day. Please do not leave cash in drop box. 
  3. Mail - You can still mail in a payment to us at City Hall. 
  4. Online/Card - You can make an online payment through our E-Services link (click here!)

Facebook Twitter Email

Other News in Public Notices/Alerts

Large Household Item Pickup

Posted on: May 7, 2021

New Baltimore Farmer's Market

Posted on: March 18, 2021

Yard Waste/Brush Pick Up

Posted on: March 11, 2021

This Month at the DIA

Posted on: December 21, 2020

COVID Information & Resources

Posted on: November 16, 2020

Fish Consumption Guidelines

Posted on: April 5, 2018